For our client, a famous cloud computing company we are looking Support Specialist with French and English languages. ️

• Would you like to build your career in a progressive and stable company?
• Are you a problem solver, goals and customer-satisfaction oriented, well organized, responsible person with excellent communication skills?
• Would you like to improve your knowledge of cloud products and technologies?

If you say: „YES! YES! YES! “ I guess this job opportunity will be a great chance for you!

JOB DESCRIPTION

• You will provide expert technical guidance for the company’s products and cloud technologies to SME customers via phone, email, and/or remote access.
• Working collaboratively, you will analyze and develop solutions for customer issues ensuring
• Detailing cases and resolutions clearly in the CRM system
• Taking ownership of hot and more critical cases when required

CANDIDATE PROFILE

• Some background in providing technical customer support
• Ability to understand technical issues and apply technical concepts
• 2+ years of work experience with Windows Server/Desktop and networking/WEB protocols (TCP/IP/HTTPS/DNS)
• Proficient (Native) French languages is MUST
• Fluent English language is MUST

WE OFFER

• 25 days of vacation
• 5 sick days per year
• Home office possibility
• Cafeteria program
• Lunch allowance
• Travel Card coupon for the local public transportation
• Supplementary pension
• Corporate events 

GET IN TOUCH WITH US

Interested? Please, send your CV right now!